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Shipping & Returns

SHIPPING POLICY

Order Processing time (time in which we prepare and craft your order for you) : 4-8 business days* (5-12 business days for big company orders)

  • Standard Shipping R140 door to door - Delivery 2-5 Business days

  • Pudo Locker to Locker R60 - Have your parcel delivered to your nearest PUDO Locker or Courier Guy Kiosk - 2-5 Business days

  • Free Delivery in Lichtenburg, North-West (Only in main city area)

Return & Exchange Policy

Unfortunately we do not return or refund any products/gifts since our products are personalized and specifically made to each individual customer's need. Alora Soap & Gifts will not be held liable for any third party's services (courier/delivery services). Please contact the courier services directly if you have any inquiries or problems with a delivery.  

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